Welcome to Claudia's Collectibles World. We are pleased to offer free shipping to any worldwide destination, including APO addresses for our U.S. Military serving abroad.
ABOUT OUR FREE WORLDWIDE SHIPPING POLICY
Nothing is more irritating than adding an item to your online shopping cart, filling out a long address form then learning the shipping rate is outrageously high. That is why we have a FREE SHIPPING policy on all items, every day by regular U.S. mail.
HOW WE STARTED
While traveling the world as a travel writer I collected Christmas ornaments from most of the places I visited. As a result our Christmas tree because so heavy it fell over three times in one year. It was through this love of souvenir Christmas ornaments that I created Claudia's Collectibles World. In the past two years, we've received many emails from customers who were thrilled to find a special Christmas ornament featuring a bridge where they became engaged in Venice or a beach where they snorkeled in St Thomas. We're continuously adding new ornaments so please let us know if you have suggestions for us.
OUR CONTACT INFORMATION:
By email: customerservice@claudiascollectiblesworld.com
By standard mail:
2982 Paces Lake Drive
Atlanta, Ga 30339
By Phone:
customerservice@claudiascollectiblesworld.comShipping Information:
Most orders ship the same business day. On average U.S. orders arrive within 3 days but please allow 8-10 business days around the holidays. Please allow delivery time of 8-10 business days for International Delivery.
Refund, Returns and Cancellation Policies:
If you're not happy with your order, please return it for a full refund. Customer pays return shipping.
REFUNDS ON ORNAMENTS AFTER DECEMBER 25TH-There is a 30% restocking fee for any ornaments returned after December 25th. We are sorry to institute this policy. Unfortunately we've learned some customers decorate a new tree with our ornaments every year then return them after Christmas for a refund.